Quick answer: an accessible entrance does not prove that every hole is accessible. Ask about the complete course route, surfaces, slopes, passages, lighting, sound, seating, washrooms and support-person policy.
Separate building access from course access
A public profile may identify accessible parking or an entrance while the mini golf route includes steps, narrow bridges, curbs or loose ground. Ask whether a player can complete the holes in order without leaving the accessible route and whether any obstacles require reaching, bending or stepping onto raised surfaces.
| Need | Ask the venue |
|---|---|
| Mobility | What is the narrowest passage, steepest slope and usual surface? Are all holes step-free? |
| Seating | Is seating available on or beside the route, and can a player pause without blocking groups? |
| Vision | How bright is the course, are edges high-contrast, and can a companion assist at each hole? |
| Hearing | Are instructions available in writing, and are alarms or game cues primarily audible? |
| Sensory | Are there flashing lights, darkness, strong sound, crowds or moving props? Is a quieter time available? |
| Support | What is the admission rule for a support person who is assisting rather than playing? |
Describe the requirement precisely
“Is it accessible?” invites a broad answer. A concrete question such as “Can a 76-centimetre wheelchair complete all 18 holes without steps?” is easier for staff to verify. For a new or complex venue, ask for a manager or request current route photos. Record the date and name of the person who confirmed a critical arrangement.
Plan arrival and an exit option
Confirm parking distance, door type, check-in queue, accessible washroom location and where equipment is collected. Ask whether a player can leave and rejoin the route. A sensory or fatigue plan works better when the group knows where a quieter waiting area is before play begins.
How the directory uses accessibility signals
Mini Golf Canada shows an accessibility tag only when a public source contains a related signal. That tag is a prompt to investigate, not a certification of the course. Use it to build a shortlist, then obtain the venue-specific answers your group needs. Corrections with an official accessibility page can be submitted from any listing.